Last updated December 31, 2022

Thank you for purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.


All return must be postmarked within 14 days of the Shipment date. All returned items must be in new and unused condition, with all original tags and labels attached.


To return an item, please email us at carltonelks@lisacarltontshirtsdesign.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Lisa Carlton T-Shirts Design LLC
Attn: Return
RMA # 
1695 Debsan Cir.
Greenville, NC 27834
United States

Please note, you will be responsible for all return shipping charges. We Strongly recommend that you use a trackable method to mail your return.


After receiving your return and inspecting the condition of you item, we will process your exchange. Please allow at least seven(7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.


Please Note:

  • A $5.00 restocking fee will be charged for all returns.



If you have any questions concerning our return policy, please contact us at: carltonelks@lisacarltontshirtsdesign.com

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